Shipping and Installation

In TuMejorEnergia.com the shipping is available all over Spain and most countries of the European Union. We also offer the possibility to choose the option to install the product to add it to the shopping cart. We install all air conditioning and heating products throughout Spain, including the Balearic and Canary Islands, except Ceuta and Melilla. The renewable energy products we only install in the province of Tarragona and Barcelona, and in some localities in the provinces of Castellón

We install throughout Spain including the Balearic and Canary Islands, except Ceuta and Melilla

The delivery time depends on the type of product and its availability, can vary from 24 hours to a week. In some very common products can be 24 or 48 hours, but in other more specific and all products of biomass and renewable energy can become a week or even two in a very specific case. For more information contact us.

Shipping

The shipping at home of the client perform a specialized company that will transport the product to your home within 24 to 72 hours from the date we have the product in our store, which as stated above depends on the type of product and its availability, and in some cases can reach a week. Currently, we work with the transport companies TNT Express and Mail Boxes, with which you can track at all time the shipping status through the link we send. We use a company or the other depending on the type of product and its size and weight. We can send all over Spain and most countries of the European Union

In this case we are not responsible for product installation. Therefore this method of shipping, must be added to the product price the additional cost for shipping at home at the rates of the carrier. Normally prices are agreed with the shipping company depending on product weight and volume, but in some cases at the moment to choose the carrier will appear the option Transport to negotiate (Transportista a Negociar), this means that as a product with large size and weight, we have to negotiate with the carrier and will notify the client and the proposed shipping without obligation.

With installation including (only Spain)

If the customer chooses the installation at home, when you have received the product at home, immediately our workers go home customer to install the product. As we have said before, we install all air conditioning and heating products throughout Spain, including the Balearic and Canary Islands, except Ceuta and Melilla. The renewable energy products we only install in the province of Tarragona and Barcelona, and in some localities in the provinces of Castellón.

The price shown for installation is the final, except the cases that putting Installation in your home (as per budget). In this case, we have to evaluate the case of the client and the hours of the installation to make a budget proposal to the client.

Store Pickup

If the customer live in the province of Tarragona, he can choose to pickup the packages for our store in Tarragona. In this case, he will not pay shipping charges as they will be totally free, and also has the option to pay cash there. We always will contact with the customer to inform when he can pick up the products. He should not pass without notifying us as there is the possibility that we have not yet the product in the store. This option is available only for products of heating, cooling and boiler parts. In the case of renewable energy equipment or electric bikes we can not offer this option.

For more information please contact us: